Frequently asked questions
Answers to the questions guests ask most often before booking a stay at Orchid Hotel Al Barsha.
What kind of breakfast is served?+
Breakfast is a buffet with continental, vegetarian and Asian options, served daily in the Fresh restaurant. Breakfast in the room is also available.
Does the hotel have a swimming pool?+
Yes. There is a free outdoor swimming pool on the rooftop, open all year, with a shallow end, loungers, umbrellas, towels and a pool bar.
What types of room can I book?+
Four categories are available: Superior Double or Twin Room (25 m², with balcony), Deluxe Double or Twin Room (28 m²), One-Bedroom Suite (58 m²) and Standard Double or Twin Room (25 m²). Family rooms and interconnected rooms can be arranged.
What are the check-in and check-out times?+
Check-in is from 2:00 PM to 12:00 AM and check-out is until 12:00 PM. Please let the hotel know your expected arrival time in advance.
Is there a restaurant on site?+
Yes. The Fresh restaurant serves breakfast, lunch and dinner with Indian, Italian, Middle Eastern, Russian, local, Asian, international and European dishes, plus halal and vegetarian options. There is also a bar and 24-hour room service.
Is parking available?+
Free private parking is available on site in a parking garage and no reservation is needed. Accessible parking spaces are provided.
Is there a spa and a fitness centre?+
Yes. The spa and wellness centre includes a sauna, Turkish steam bath, hammam, hot tub and a full massage menu, and there is a fitness centre for guests. Spa treatments are charged separately.
Is there an airport shuttle service?+
A shuttle service is offered free of charge. Please contact the hotel in advance to arrange your transfer.
How far is the hotel from the metro and the airport?+
InsuranceMarket Metro Station is 150 m away and Mashreq Metro Station 200 m. Dubai International Airport is 25 km from the hotel and Al Maktoum International Airport 31 km.
Are pets allowed?+
Pets are not allowed at the hotel.
What is the WiFi policy?+
WiFi is available in all areas of the hotel and is free of charge for all guests.
Are children welcome?+
Children of all ages are welcome and a kids' club is available. Cribs are free on request and extra beds cost AED 125 per person, per night, subject to availability. The minimum age for check-in is 18.